Responsibilities Tasks Act as a spokesperson for an organization Respond to verbal and written inquiries Respond to customer inquiries and provide them with information Obtain and examine all relevant information to assess customer feedback, requests and complaints in order to provide useful information and services Receive complaints and maintain a record Explain procedures, risks and benefits to customers Provide information and answer customer questions
Experience and Specialization Type of Experience Call center
Additional Information Working Conditions and Physical Abilities Attention to detail Work under pressure Personal Qualities Punctuality Customer-focused attitude Effective interpersonal relations Excellent oral communication Excellent written communication Organizational skills Reliable Teamwork Initiative Ability to multitask Sense of responsibility Ability to learn quickly
Benefits Other Benefits Free parking available