Responsibilities Tasks Plan and organize daily operations Manage staff and assign tasks Examine market studies and consumer trends to determine demand, possible revenue and the impact of competition on sales Determine products and services to sell Establish prices and credit policies Identify, select and procure merchandise to be resold Develop and direct marketing strategies Plan budgets and monitor revenues and expenses Determine staffing needs Resolve problems that may arise, including customer requests, complaints and supply shortages Recruit, hire and supervise staff and/or volunteers Additional Information Working Conditions and Physical Abilities Work under pressure Tight deadlines Attention to detail Personal Qualities Diligent Positive attitude Proactive Time management Effective interpersonal relationships Excellent verbal communication Excellent written communication Open to others Team spirit Ability to multitask