Responsibilities Tasks
- Review receipts to determine labour costs
- Monitor staff performance
- Plan and organize daily operations
- Recruit personnel
- Set staff work schedules
- Supervise staff
- Train staff
- Determine the type of services to be offered and establish operating procedures
- Perform cash handling and complete balance sheets, cash statements and supporting documents
- Conduct performance reviews
- Determine the cost of products and services
- Organize and maintain current inventory
- Deal with suppliers regarding the supply of food products and other items
- Resolve customer complaints and address their concerns
- Provide customer service
- Supervisory functions and activities for 16 to 20 people
Additional Information
Working Conditions and Physical Abilities
- Fast-paced work environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting, standing and walking
- Standing for long periods
Personal Qualities
- Accurate
- Customer-focused attitude
- Sense of responsibility
- Effective interpersonal relations
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organizational skills
- Reliable
- Team spirit
Benefits
- Health benefits
- Dental care plan
- Disability benefits