Medical office assistant

# Job Description

**Work Environment:** Institution, establishment or health care clinic

**Responsibilities - Tasks:**
- Welcome individuals who present themselves and direct them to the appropriate employee or service
- Provide general information to clients and the general public
- Obtain and process information necessary to serve clients
- Use a standard or telephone system
- Order office supplies
- Record and route messages
- Schedule and confirm appointments
- Send invoices
- Maintain up-to-date files and records
- Receive and process payments
- Perform office tasks such as filing, sorting and distributing mail
- Answer telephone and transfer calls and messages
- Perform data entry
- Provide customer service

**Experience and Specialization:**
- Management information systems (MIS or database)
- Word processing software
- Database software
- Email
- Electronic spreadsheet
- MS Excel
- MS Word
- MS Windows

**Additional Information:**

*Transportation and Travel Information:*
- Public transportation available

*Working Conditions and Physical Abilities:*
- Fast-paced work environment
- Repetitive tasks
- Attention to detail
- Seated work position

*Personal Qualities:*
- Effective interpersonal relations
- Excellent oral communication
- Flexibility
- Organizational skills
- Reliability
- Team spirit
- Ability to multitask
- Time management

**Benefits:**
- Health benefits
- Dental care plan
- Health care plan
- Vision care benefits
- Other benefits
- Training/learning paid by employer
- Team building development opportunities
- Parking available