Front desk clerk

Responsibilities Tasks Register clients in the arrival register and assign them rooms Record room reservations, cancel or modify them Provide information about facilities and hotel services Provide general information about points of interest in the area Process client departures, calculate their bills and collect amounts due Maintain records of available rooms, reservations and rented rooms Answer the telephone and transfer calls and messages Address client complaints and respond to their concerns
Additional Information Working Conditions and Physical Abilities Attention to detail Fast-paced work environment Work under pressure Personal Qualities Customer-focused attitude Sense of responsibility Effective interpersonal relations Excellent oral communication Flexibility Judgment Organizational skills Reliable Team spirit Resourcefulness
Benefits Other Benefits Free parking available