Reception agent

Work Environment Hospitality Industry Accommodation and meals provided Remote location Relocation expenses paid by employer Willing to relocate
Responsibilities Tasks Investigate complaints and claims Register clients in the arrival register and assign them rooms Welcome group travelers upon arrival and departure Record room reservations, cancel or modify them Provide information about facilities and hotel services Provide general information about points of interest in the area Process client checkout, calculate their bills and collect amounts due Cash handling and complete balance sheets, cash statements and supporting documents Follow emergency and safety measures Office work (e.g., faxing, filing, photocopying) Answer telephone and transfer calls and messages Assist clients/guests with special needs Provide customer service
Additional Information Working Conditions and Physical Abilities Attention to detail Work under pressure Personal Qualities Customer-focused attitude Effective interpersonal relationships Reliable
Benefits Other Benefits On-site accommodation opportunities Other benefits